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(“SBT”), warrants to you only (the original purchaser), that under normal use, the SkyBell Wi-Fi enabled video doorbell (the “Product”) will substantially conform with the specifications listed on our website () and be free of reproducible defects that eliminate the functionality or successful operation of a feature critical to the primary functionality or successful operation of the Product for a period of one (1) year from the date of your Product purchase (the “Warranty Period”). Subject to the terms and conditions of this Limited Warranty, SkyBell Technologies, Inc. Information regarding all supported power configurations can be found at (power configuration diagrams).įailure to strictly adhere to our power configuration guidelines will automatically void this limited warranty. This limited warranty gives you specific legal rights, and you may also have other rights under state law.ĭo not attempt to power your SkyBell with an improper power configuration. Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty or condition may last, so the limitations or exclusions described below may not apply to you to the extent they are inconsistent with your state’s applicable law. Important information about your rights and obligations as well as limitations and exclusions that may apply to you. Please refer to our list of Authorized Resellers before purchasing your SkyBell device. We will not accept returns or exchanges from an un-authorized third party reseller under any circumstances.
We are not obligated to accept the return of any Device purchased from third party vendor.ĭevices Purchased From an Un-Authorized Third Party Reseller The return of a Device purchased from an authorized third party shall be governed by the third party’s return policy.
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If we cancel your order, we will provide you with a full refund within 10 days.ĭevices Purchased From an Authorized Third Party Dealer We have the right to cancel any order at any time. If your Device is defective, the terms of our Limited Warranty will apply, but you will be responsible for paying all shipping and handling charges. We will not accept Device returns and we will not refund the purchase price. All refunds are provided at our sole discretion.Īll sales are final. We are not responsible for Devices that are lost in transit.Ĭompliance with this Section makes you eligible to receive a refund, but does not obligate us to provide one. We strongly recommend that you ship your Device in a manner that provides for tracking and delivery verification. In order to be eligible to receive a refund, you must do the following:ġ) Contact our customer service team at or by phone on (888) 423-9194 Ģ) Return a completed RMA form to our customer service team ģ) Provide our customer service team with proof of purchase andĤ) Return your Device to us in its original condition. Refunds shall be processed in 7-10 business days after your Device is received by SkyBell. Returns initiated within the Standard Return Period shall be eligible for a full refund minus shipping, handling, and a $30 restocking fee. Once your order has been processed, cancelled orders will be subject to our return policy. In some cases processing may be immediate. It does not store any personal data.Orders placed through our online store can be canceled for a full refund until the order has been processed for fulfillment. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is used to store the user consent for the cookies in the category "Other. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly. Intelligence and Investigatory Solutions.Training Services, Courses & Certification.
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